Business Improvement Analysis		Application Configuration & Optimization		Process Integration
Report Design and Configuration		Easy Systems Integration		Custom Software Development
Database Tuning		Continuity Planning		Data Mining

Business Improvement Analysis

Arigo's Client Services Team (CST) strategically reviews and documents your current business processes and infrastructure to identify opportunities for performance enhancements and process optimization. The Arigo CST provides you with a comprehensive analysis that outlines a clear strategy for improving efficiency, cost performance, schedule performance, quality, compliance and similar metrics.

Note: Clients need not be users of the Arigo Global Sourcing and Trade Management (STM) Suite™ to benefit from these services.

Application Configuration & Optimization

Our Client Services team works with you to configure Arigo in accordance with your business requirements. We tailor the Arigo application to fit your unique business process so that users derive the maximum benefit of our automated features.

Process Integration

Arigo offers a post-deployment review to uncover ways to take advantage of new Arigo functionality into everyday business processes. By identifying and realizing more value through deeper utilization of Arigo STM's capabilities, gains in speed, efficiency and optimized performance will maximize Return on Investment (ROI).

Report Design and Configuration

As a service, the Arigo CST offers a wide range of opportunities for custom reporting to provide deeper visibility into your specific business process requirements. The more timely information you know, the better decisions you can make on behalf of your company. This service may be provided separately or as part of an optimization using the Arigo STM suite.

Easy Systems Integration

Every company deploys a host of software and hardware systems that endure for years. The Arigo system has been architected to seamlessly integrate with your legacy systems and facilitate bi-lateral communications, faster decision making, and less disruptive operations. The Arigo family of products has been developed to co-exist with systems such as Oracle, IBM, SAP, among many others. As an Oracle Partner, we can offer deep discounts on Oracle products and provide services around the installation and deployment of the Oracle Suite.

Custom Software Development

Given our deep background in software, manufacturing and retail and the intersection between the domains, we can layer custom code onto the Arigo STM Suite to integrate with external applications and automate business processes to accelerate business activities.

Database Tuning

Improving overall database performance is critical to demonstrating ROI and improving usage and efficiency. Through the review process, we will help you tune your Arigo, Oracle and/or IBM DB2 database for improved efficiency, speed, organization, and optimal performance.

Continuity Planning

Being prepared and having a plan in place for when the unthinkable happens is paramount for running an organization successfully. With Arigo Continuity Planning (ACP™), an evaluation of the events and processes that might produce service disruptions is evaluated and plans are formulated to mitigate risks and commercial exposure should a disaster or extended disruption occur. The Client Services team will prepare a Logistical Analysis Plan that outlines the steps required to reduce overall operational risks and threats after a thorough evaluation of disaster recovery planning, supplier relationships, information security measures, management controls, and corporate reputation/brand risk policies.

Data Mining

Arigo offers data mining services to expose valuable business intelligence hidden in your existing databases. Arigo works with you to share best practices for using your Arigo STM database to identify supplier, logistics, and business practice opportunities and areas for process improvement.