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Arigo Services
Business Process Consulting
Technical Capabilities
Support
Support Advantage
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Arigo solutions provide a broad spectrum of functionality for global sourcing, total cost management and trade/import management.
Arigo delivers services to companies from $10M in revenues to those with over $90B in turnover with capabilities and services tailored to each segment. To support our clients, we offer a full range of training, development, support, maintenance, hosting and archiving options. Arigo helps our customers operate at peak performance, increase their competitive advantage, and maximize their Return on Investment..
Training
Arigo offers a complete range of training services catered to your individual business needs and workforce requirements. Training options include Administrator Training, Workforce Training, Remote and/or On-Site Training, Role or Process focused training, Scenario Based Application Training, Query Building, as well as customized Needs-Based Training. Depending on the type of training required, Arigo offers on-premise, remote/webex, web-based/online, and mixed-mode training options.
Maintenance
Arigo offers a comprehensive, two-tiered (standard and premium), maintenance program that includes twelve months of technical support, software updates and patches, a new feature incubator, beta program eligibility, notifications, regulatory updates, and annual user conference attendance. Find out more about Arigo's standard and premium maintence options.
Account Support
Our responsibility is to ensure that our customers are successful in every endeavor we can influence. To further that goal, Arigo supports you during every phase of the sales cycle and through post implementation to ensure our solutions are meeting and exceeding your expectations. To ensure your enduring satisfaction, Arigo provides technical and application support via phone, web or on-site visitation included as part of our maintenance programs. When facing a sourcing or trade management challenge or business problem, with Arigo you are never alone.
For more detailed information about these services please contact us at 1.978.528.2200
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